Frequently Asked Questions

Find answers to common questions about UA Near Me

Is there an app that automatically calls my probation hotline?

Yes. UA Near Me is an automated compliance service that calls your probation hotline every day at your scheduled time and sends you an instant SMS and email with the result. You never have to make the call yourself.

What is UA Near Me?

UA Near Me is an automated compliance service that calls your probation hotline every day on your behalf and sends you an instant SMS and email with the result. Instead of setting an alarm and calling the hotline yourself every morning, UA Near Me makes the call automatically at your scheduled time and notifies you whether your number was called and if you need to report for drug testing. The service costs $7.99/month after a 14-day free trial.

How much does UA Near Me cost?

UA Near Me costs $7.99 per month. Every new account includes a 14-day free trial with no credit card required at signup. After the trial period ends, the service continues at $7.99/month billed automatically. There are no contracts and you can cancel at any time. The service accepts all major credit cards, Apple Pay, Google Pay, Cash App Pay, and Klarna.

Is my information secure?

Yes, we take your privacy and security seriously. All your personal information is encrypted and stored securely. We only use your information to make the required probation calls on your behalf. We never share your information with Employers, Courts or PO's.

How do I start my subscription plan?

To start your UA Near Me subscription, go to uanearme.com and click Get Started. Create your account, enter your UA number, your probation office hotline number, your preferred daily call time, and your SMS notification number. Your 14-day free trial begins immediately once setup is complete. No credit card is required to start. When your trial ends, you will receive an email with a direct link to subscribe for $7.99/month. The service accepts all major credit cards, Apple Pay, Google Pay, Cash App Pay, and Klarna. The entire process from signup to your first automated call takes less than five minutes.

How do I find UA testing locations near me?

UA Near Me includes an interactive map of drug testing locations built directly into the service. After you receive your daily notification that your number was called and you need to report for testing, the map shows all nearby testing sites with addresses, hours, and directions. Testing locations are available for Colorado, Indiana, and Northern Texas. You can also access the testing site map at any time through your UA Near Me dashboard without waiting for a notification. To find testing locations near you, visit uanearme.com and use the free testing site map on the homepage — no account required

What happens if the hotline says I need to test?

If UA Near Me determines that your number was called and you need to report for testing, you will receive an immediate SMS and email notification with the result. You should then report to your designated testing site before the required deadline, which is typically the same day. UA Near Me also provides a map of nearby testing locations to help you find the closest site quickly.

What happens if I miss a drug test on probation?

Missing a required drug test while on probation is typically treated as a violation of your probation terms. Consequences can include a warning, extended probation, additional conditions, or in serious cases revocation of probation and incarceration. The exact consequences depend on your jurisdiction, your probation officer, your history of compliance, and the terms of your specific probation agreement. Missing a test is almost always treated more seriously than testing positive, making daily check-in calls critical.

What states does UA Near Me cover?

UA Near Me currently serves users in Colorado, Indiana, and Northern Texas including the Dallas-Fort Worth area. The service works with the Sentry system and is expanding to include AverHealth as well. If your probation office uses this type of system, UA Near Me can likely automate it for you regardless of location.

What happens if the call fails?

If the line is busy or unavailable, our system automatically retries up to 3 times over the course of the hour. If all retries fail, you'll be notified so you can make the call manually. We track all call attempts and results for your records.

Does UA Near Me work for recovery programs?

Yes. UA Near Me is expanding to serve patients in recovery housing and outpatient treatment programs that require daily check-in calls. Many sober living facilities and intensive outpatient programs use a similar hotline system where residents must call in daily to check for random testing requirements. If your recovery program uses an automated hotline system, contact UA Near Me to discuss whether your program's call flow is supported.

How does UA Near Me know if I need to test?

UA Near Me calls your probation hotline at your scheduled time and records the call. UA Near Me sends you the physical recording to listen to so you can hear the result youself. Additionally, the system then analyzes the recording to identify whether you are required to report for testing through transcription processings, it detects keywords for your result and logs the output.

Do you support Averhealth and Sentry?

Yes. UA Near Me works with Averhealth and Sentry hotline systems used by probation offices and treatment programs across Colorado, Indiana, and Texas. Both systems use automated IVR recordings that UA Near Me is designed to call and interpret. If your probation office or recovery program uses Averhealth, Sentry, or another automated hotline system, UA Near Me can automate your daily check-in call. If you are unsure whether your specific hotline is supported, sign up for the free 14-day trial and the system will confirm compatibility on your first scheduled call.

What if my hotline number changes?

If your probation office hotline number changes you can update it at any time through your UA Near Me dashboard. Log in, go to your settings, and update the phone number in your profile. The change takes effect immediately and your next scheduled call will use the new number. If you are unsure of your new hotline number, contact your probation officer or your probation office directly to confirm the correct number before updating your settings.

What is a UA number on probation?

A UA number, also called a reporting number or color code depending on your jurisdiction, is a unique identifier assigned to you by your probation office. When you call the daily hotline, the recording announces which numbers or colors are required to report for testing that day. If your assigned number is called, you must report to a testing site. If your number is not called, you do not need to test that day. UA Near Me listens for your specific number and notifies you of the result automatically.

Still have questions?

Contact our support team and we'll be happy to help.